What Our Customers Are Saying
We take pride in our platform and customer service and average under one hour response time on all inquiries.
Transylvania County, NCVery easy process! No issues at all. You have eliminated several refunds. We actually had a drastic reduction in refunds this season. The process was very easy and smooth for us.
Licking County, OH“I have poured over the website and feel it is fairly comprehensive and cannot think of anything negative to say about it at this time. I can tell you that I think customer service is FANTASTIC!!!! I love how everyone is so helpful AND personable. At this point in time, I feel like that if I do have a problem with the website in the future, that I can just reach out to anyone of you and mention it in an email.... I’m A-okay with everything right now."
Elbert County, COI am extremely happy with my experience with Autoagent. It is a quick and an easy processing tool! All the staff I've worked with are wonderful!!!
EvaBank"Autoagent makes things so easy. It is no cost to the county. I bet it would change your life."
Anderson County, SCTruthfully, I am finding Autoagent to be great! It’s requiring adjustments to our current system, and there are more to come, but I already think this is a wonderful resource for the Treasurer’s office. It’s going to save everyone, including me, a lot of time and headaches. So...kudos to you, and the rest of the team, that keeps this up and running.
HABITAT FOR HUMANITY OF PALM BEACHCertainly less work than writing 167 checks! Rena has been a tremendous help. I'll definitely use Autoagent again next year
Thomas Township, MI“Anytime I have a question or need to direct someone to customer service, I have such great success! Autoagent is the best!!! I recommend them to every municipality!!”
St. Clair, IL"Thanks again for your willingness to continually improve your system!! It's a real testament to Autoagent's dedication in customer service."
Davis County, UTAs you can imagine, we, like other counties in Utah and elsewhere, are very busy with tax payments. I just wanted to reach out and express "THANK YOU" to all at Autoagent. This has been a very good year for us and Autoagent has been helpful in reducing our workload. SPECIFICALLY, with Corelogic, the process was wonderful! We processed over 36,000 parcels; $84.9MM total amount AND ONLY HAD 21 REFUNDS! That is amazing to me, considering two or three years ago before we used Autoagent we had hundreds of refunds. Thanks again to all of you.
Summit County, COAfter our first experience with Autoagent, I wanted to pass on to you that once we got ‘up to speed’ it was a very seamless and smooth process. We definitely had fewer refunds to send.