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What Our Customers Are Saying
We take pride in our platform and customer service and average under one hour response time on all inquiries.
Bradley County Trustee, TNI wanted to reach out to you and say THANK YOU for what you guys do. During a very hectic time of the year, you guys make processing the mass mortgage payments a much more efficient process. Share with your team, we are big supporters of Autoagent.
Caddo Parish Sheriff's Office, LAWe are very happy with Autoagent. You have greatly improved our collecting process for the mortgage companies and saved us hours of work.
Harnett County, NCBased on the data, Autoagent is more than beneficial for our office and the finance department. It dropped the amount of refunds issued back to the mortgage companies in the first year by 80%. This means less resources used in issuing refund checks, more accuracy in amount of revenue collected, and less amount of issues with taxpayers, tax offices, and mortgage companies.
Summit County, COAfter our first experience with Autoagent, I wanted to pass on to you that once we got ‘up to speed’ it was a very seamless and smooth process. We definitely had fewer refunds to send.
Davis County, UTAs you can imagine, we, like other counties in Utah and elsewhere, are very busy with tax payments. I just wanted to reach out and express "THANK YOU" to all at Autoagent. This has been a very good year for us and Autoagent has been helpful in reducing our workload. SPECIFICALLY, with Corelogic, the process was wonderful! We processed over 36,000 parcels; $84.9MM total amount AND ONLY HAD 21 REFUNDS! That is amazing to me, considering two or three years ago before we used Autoagent we had hundreds of refunds. Thanks again to all of you.
St. Mary's County, MD“St. Mary's County ALWAYS receives the best customer service from Autoagent with both iPayments and Mass payments. They are the best!”
St. Mary’s County, MDI love the addition of each account showing the escrow payment company on my iPayments! Thank you!
Wood County, OH1st half went without a hitch! Your system is great to use, and support is wonderful.
Chowan County, NCVery simple. We enjoyed the ease with which it gave us to upload all of these payments without having to enter them individually by hand. Our refunds dropped drastically. I do not have an exact number but would guess at least 80% of our refunds were avoided this year... The only refunds we had to process were those made by other lenders for parcels already paid by Autoagent users... Communication was never an issue and was always very timely.
Saguache County, COiPayments has been very successful. A taxpayer took the time to call the office after making their payment to say, "Went in to pay my taxes and it was the easiest place to pay a bill."